By Hugho Deogrtius

Extranet

 Extranet refers to those information that can be accessed by authorized people outside the organization or company such as collaborators, suppliers or major customers but information is not available to everyone with an internet communication only those with password access (Dave chaffey 2002). 

Also if the information is extended to some others but not everyone beyond the organization this is an extranet and Extranet formed by extending an intranet beyond a company to customers suppliers and collaborators. For example in digital age corporate communication manager can easily communicate and pass information via internet to those external individuals but only people related and have access to the organization password (Kenneth & Carol 2007)

Importance of extranet to corporate communication in digital age

Information sharing made simple a corporate communication manager without extranet may share files with outside parties via email but with extranet enables manager to monitor and manages all information and shares easily to the external authorized  individuals via internet but only who can access the password of the organization like competitors or collaborators.

Enabling keeping assets safe and secure in that information is the lifeblood of any company especially in this new media age, a corporate communication manager in the age of digitalism have a chance of monitoring information through keeping documents up to date and stored securely and grant permission to the outsiders in accessing the information in the extranet through put password log in. In doing this extranet enables manager protecting the image of the organization which is difficult and rarely in this age of information.

Improving customer service in that a corporate communication manager in this age of new media can easily made services to the customer in good and proper way through easing way of communicating between organization and customer outside the organization as the they can give opinion, comments, need and desire about services provided by the company, thus improves services to the customer in one way or another.

Effortless project management a corporate communication manager project teams, outside partners, clients and customers can work online on common documents. A corporate communication manager can upload, store and edit documents, assign and manage tasks, organize calendars and conference calls, make announcements, start and contribute to discussions and quickly gather group feedback by creating polls, and more because all actions within the extranet are stored historically.