Organization with Conflicts impacts
By
Basil Mbuna
As
organizations strive to achieve their goals, they are often met with challenges
they must overcome as a team. Challenges leave room for conflict between
members, other organizations, communities and other parties involved in the
organization’s mission. While “conflict” often has a negative connotation, the
effects of conflict within an organization can be positive and negative.
Mental Health Concerns
Conflict
within an organization can cause members to become frustrated if they feel as
if there’s no solution in sight, or if they feel that their opinions go
unrecognized by other group members. As a result, members become stressed,
which adversely affects their professional and personal lives. Organization
members may have problems sleeping, loss of appetite or overeating, headaches
and become unapproachable. In some instances, organization members may avoid
meetings to prevent themselves from experiencing stress and stress-related symptoms.
Decrease in Productivity
When an
organization spends much of its time dealing with conflict, members take time
away from focusing on the core goals they are tasked with achieving. Conflict
causes members to focus less on the project at hand and more on gossiping about
conflict or venting about frustrations. As a result, organizations can lose
money, donors and access to essential resources.
Members Leave Organization
Organization
members who are increasingly frustrated with the level of conflict within an
organization may decide to end their membership. This is especially detrimental
when members are a part of the executive board or heads of committees. Once
members begin to leave, the organization has to recruit new members and appoint
acting board members. In extreme cases, where several members leave or an executive
board steps down, organizations risk dissolution.
Violence
When
conflict escalates without mediation, intense situations may arise between
organization members. It’s unfortunate, but organizational conflicts may cause
violence among members, resulting in legal problems for members and possibly
the organization.
Inspire Creativity
Fortunately,
some organization members view conflict as an opportunity for finding creative
solutions to solve problems. Conflict can inspire members to brainstorm ideas,
while examining problems from various perspectives.
Share And Respect Opinions
As
organization members work together to solve conflict, they are more willing to
share their opinions with the group. Conflict can also cause members to
actively listen to each as they work to accomplish the organizations’ goals.
Improve Future Communication
Conflict can
bring group members together and help them learn more about each other. From
learning each others’ opinions on topics relevant to the organization’s growth
to understanding each member’s preferred communication style, conflict within
an organization can give members the tools necessary to easily solve conflicts
in the future.
Identify New Members
Within
organizations members actively participate in each meeting, enjoy serving on
multiple committees and have an opinion on each topic the group discusses.
There are also members who seemingly contribute little to the group and observe
more than talk. Conflict within an organization can inspire typically silent
members to step up and demonstrate their leadership skills by offering
meaningful solutions to the problem the group is facing.
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